Refund & Return Policy
Last updated: April 1, 2026
At CowHammer Studios, all of our products are made to order through our print-on-demand partner, Printful. Because each item is produced specifically for you, we are unable to accept general returns or exchanges. Please read this policy carefully before placing your order.
Defective or Misprinted Items
We stand behind the quality of our products. If your item arrives defective, misprinted, or damaged, we will make it right. Eligible issues include:
Printing errors or misaligned graphics
Manufacturing defects in the product itself
Items damaged during shipping
Wrong item received
To submit a claim, please email us at cowhammerstudios@gmail.com within 30 days of receiving your order. Include your order number and clear photos of the issue. We will arrange a free replacement or full refund at no cost to you.
Sizing & Buyer's Remorse
Because our products are made on demand, we are unable to accept returns or exchanges due to incorrect size selection or a change of mind. We strongly encourage you to review the size guide on each product page before ordering. If you have any questions about sizing before you buy, feel free to reach out to us.
Lost or Stolen Packages
If your tracking shows your package as delivered but you have not received it, please first check with neighbors and your local post office. If the package cannot be located, contact us and we will work with you to find a resolution.
How to Contact Us
For any issues with your order, please email cowhammerstudios@gmail.com with your order number and a description of the problem. We aim to respond within 2 business days.